Keep your Ukash safe! Only Combine, Split or Convert your vouchers using Ukash Tools and never
email your 19-digit Ukash number.
When spending Ukash only enter your voucher number at a secure
site. Look for the 'padlock' icon on the screen and check that the
website address begins https. If you're not sure if a website is
genuine contact Ukash Customer Services before entering your
voucher number or check the 'Where to Spend' section of the Ukash
website.
DO NOT provide any Ukash voucher numbers or
personal details at these known 'phishing' sites:
auctions-ukash.com
ukash-auction.uk.com
ukash-auctions.com
ukashauction.net
ukashauctions.net
ukash-auction.co.uk
uk-ids.com uk-ids.net
ukash.com.br
ukash.br.com
Report a Fraudulent Site
If you believe a site is fraudulent email Ukash and we will
investigate.
Money exchange sites
Beware of sites offering to exchange Ukash. If you choose to get
Ukash in exchange for any other form of payment it is at your risk.
Ukash cannot guarantee that vouchers obtained from unofficial
exchange sites are genuine. Only get Ukash from official Ukash
issuing partners. Check the 'Where to Get' section to see
official Ukash issuers.
Ebay
Ukash is not currently accepted as payment at eBay; do not give
out Ukash voucher details to any eBay sellers.
Simple Steps to Keep your Ukash Safe
Never email your 19-digit Ukash number and value to anyone.
Ukash Customer Services will only ever ask you for the last 6
digits of your Ukash number when resolving a query.
Only Combine, Split or Convert your Ukash vouchers using the Toolkit.
The only genuine Ukash websites are:
www.ukash.com
www.ukash.es
www.ukash.co.uk
www.ukash.de
www,ukash.co.za
www.ukashneo.com
www.ukashair.com
Never be tempted to provide Ukash voucher details or personal
details at any other sites.
General Tips on Staying Safe Online
Secure Site
You should only ever carry out confidential transactions over
secure internet connections.
There are two ways you can see if you have a secure
connection:
1 The first few characters of the web address in your address
bar will change to https - the 's' stands for secure.
2 You'll see a little padlock icon, in the locked position,
appear in the top or bottom right-hand corner of your screen.
'Phishing' Emails
Don't be fooled; emails and websites might not be what they
seem. You may receive emails or be directed to websites that ask
you to enter your personal information. The aim of many of these
email scams is to take you to websites that may look genuine but
are set up to collect personal or financial information.
If you receive an email that asks for your personal information,
do not click on any link or provide any details; a genuine company
will not ask for these details by email.
Protect your computer
Install anti-virus, anti-spyware and firewall software on your
computer and keep it up to date.
Never open email attachments if you don't know who they're
from
Find out more information on staying safe at sites such as GetSafeOnline or www.microsoft.com/protect