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Terms and Conditions

Terms of Use

Introduction


These terms and conditions of usage constitute the agreement between you and Smart Voucher Limited ("Ukash") of 5-7 Tanner Street, London, SE1 3LE, United Kingdom relating to your use of Ukash payment system (the "Agreement").

 

Ukash reserves the right to alter these terms and conditions from time to time by posting notice of any changes on its website www.ukash.com. Any changes will take effect 14 days after the date of posting on our site, and shall apply to your use of the Ukash payment service after that 14 day period.

 

The Ukash payment system offers you the ability to effect online purchases without the need for individual accounts or credit or debit cards, through the use of individually encoded vouchers or cards purchased for cash. Ukash provides an online verification of the encoded voucher or card numbers to online merchants, allowing you to purchase goods or services from merchants based on Ukash's verification of your voucher or card

 

Acceptance of terms and conditions
By purchasing a Ukash payment voucher or card and by subsequently submitting the encoded voucher or card number and amount to Ukash for verification, you agree to be bound by the terms and conditions set out in this Agreement in relation to any use of the Ukash payment system.

 

You may purchase up to 5 Ukash vouchers of the sterling equivalent of £500 (or EUR750) each on any one day, and may hold up to the sterling equivalent of £3,000 Ukash vouchers or cards at any time, and these terms and conditions apply to all such vouchers or cards and their use.

 

We reserve the right to refuse to validate an encoded voucher or card number and amount if we have reason to suspect that any breach of any applicable law or regulation has occurred or is likely to occur.

 

Making payments for online transactions
You may use the Ukash payments system to purchase goods and services online from merchants who accept Ukash payments (a "Participating Merchant").

 

Upon submission by you of the encoded voucher or card number and face value of the Ukash voucher or card through the website of a Participating Merchant, Ukash will undertake an online verification of the voucher or card and will advise the Participating Merchant of the validity or otherwise of the submission.

 

In the event that Ukash shall advise the Participating Merchant that the submission is valid, the Participating Merchant may accept such advice and proceed to conclude the sale of the goods or services to you. Should Ukash advise the Participating Merchant that the submission could not be validated, then the Participating Merchant will not proceed with the sale and will advise you accordingly.

 

Ukash payment vouchers or cards carry a unique encoded 19 digit number. Such numbers only apply to a single voucher or card for a single stated face value amount. In the event that an encoded number and voucher or card amount submitted to Ukash for verification match our issuing records, Ukash shall be entitled to issue such validation to the Participating Merchant. Ukash shall not be obliged to undertake any verification of the identity of the person submitting the encoded number and voucher amount for verification but shall be entitled to rely on the act of submission as a warranty that you are the legitimate bearer of the voucher or card and entitled to use it.

 

Following Ukash advising a Participating Merchant that a submitted encoded number and voucher amount are verified, any subsequent purchase of goods or services by you from the Participating Merchant shall constitute a contract between you and the Participating Merchant and the terms of such contract are entirely a matter for you and the Participating Merchant. Ukash shall have no involvement in such contract nor shall Ukash be liable in any way under the terms thereof or in any way arising from it.

 

Once Ukash has advised a Participating Merchant that a submitted encoded number and voucher or card amount are validated, Ukash has no means of subsequently withdrawing such validation.

 

You warrant that your use of the Ukash payments system shall not be for any illegal purpose.

 

If you do not submit details of your Ukash voucher or card to us for verification prior to the expiry date stated on the voucher or card, the voucher or card shall expire absolutely and Ukash shall have no obligation to make any refund of the purchase price to you.

 

Ukash will not be obliged to credit any interest to the value of the voucher or card.

 

Following Ukash advising a Participating Merchant that a submitted encoded number and voucher or card amount are verified, if the face value amount of the validated voucher or card shall exceed the cost of the goods or services purchased from the Participating Merchant, Ukash will advise the Participating Merchant of the new unique encoded number and value of the "change" remaining from the transaction, and the Participating Merchant shall be responsible for advising you of this information. The terms and conditions of this Agreement shall then apply to the subsequent presentation and use of any such "change" Ukash voucher.

 

Security of your Ukash vouchers or cards
You are solely responsible for the physical security and integrity of your Ukash vouchers or cards. You acknowledge that Ukash is entitled to act on any request submitted through a Participating Merchant website for verification without enquiry into the identity or entitlement of the bearer.

Ukash shall not be obliged to verify that the person presenting the encoded number and voucher or card amount to Ukash via a Participating Merchant's website is the physical bearer of, or is otherwise entitled to use, the Ukash voucher or card.

If you have lost your Ukash voucher or card, you may contact Ukash with the encoded number and value of the voucher or card, the date, time and place of purchase and request that the voucher or card is cancelled. If the voucher or card has not been presented via a Participating Merchant for verification prior to such notification, Ukash will cancel the voucher or card and issue a replacement voucher to you in substitution.

 

Termination
Ukash may terminate this Agreement immediately if:

You are in breach of any of the terms of this Agreement; or
We have reason to believe there has been or may be some illegality or fraud or misuse of the Ukash payment system.


Suspension of service
Ukash gives no warranty or representation that its Ukash payment system will be available at all times. Further, Ukash reserves the right to suspend its system when it considers necessary for maintenance or upgrade to the systems. Ukash will use all its reasonable endeavours to minimize any periods during which the system is unavailable and where possible will try post notice of such suspension on its website.

 

Exclusion of representation and warranties
Ukash makes no warranty or representation, either express or implied, as to the suitability or fitness for purpose of the Ukash payment system.

Ukash gives no warranty, makes no representation and disclaims all liability so far as the law allows with respect to the quality, availability, legality, delivery or any other aspect of your dealings with Participating Merchants or of the products or services that you purchase or intend to purchase from them. The process by which Ukash authorises merchants to accept payment through the Ukash payment system does not involve any assumption of responsibility or investigation as to those merchants' dealings with any particular consumers and you therefore deal with Participating Merchants entirely at your own risk. Any grievance you may have with a Participating Merchant must be pursued with that merchant and not with Ukash.

 

Limitation of liabilities
You acknowledge that Ukash is solely providing an online verification service to Participating Merchants and you further acknowledge that some limitation of liability on Ukash's part is reasonable and customary in an Agreement such as this.

Accordingly, you agree that Ukash shall not be liable for:

Any verification provided by Ukash not being acted upon by a Participating Merchant for any reason;
Any delay or failure to carry out Ukash's obligations under this Agreement arising from maintenance or upgrade of the system, or failure of the system or other event beyond our reasonable control;
Any direct or indirect loss or consequential loss or damage arising from any delay or failure to carry out Ukash's obligations under this Agreement, any loss of profits, business, revenue or opportunity; or save that nothing in this Agreement shall purport to exclude or limit the liability of either party for death or personal injury.
Save in relation to death or personal injury, in no circumstances shall Ukash's liability hereunder exceed the face value of the Ukash vouchers you purchase.

 

Indentity
You hereby indemnify and agree at all times to hold Ukash harmless from and against all losses, demands, claims, damages, expenses (including reasonable legal costs) and liabilities arising from any third party claim resulting from your use or misuse of the Ukash payment system, or for harm suffered directly or indirectly by Ukash as a result of your breach or non-observance of your obligations under this Agreement.

 

Miscellaneous
This Agreement is governed and construed by the laws of England and both parties submit to the exclusive jurisdiction of the English Courts.

 

Ukash reserves the right to assign, subcontract, novate or transfer its obligations hereunder to any third party.

 

Nothing in this Agreement is intended to create any rights which are enforceable by any person who is not a party to this Agreement under the Contracts (Rights of Third Parties) Act 1999.

 

If any clause or part of any clause of this Agreement shall be found to be illegal or unenforceable, then the validity and enforceability of the remainder of the Agreement shall not be adversely affected.

 

Any delay or failure to enforce or pursue any remedy or right hereunder shall not be deemed to be a waiver of that remedy or right and will not prevent that right or remedy from subsequently being exercised or enforced.

 

This Agreement constitutes the entire agreement between us relating to the provision of the Ukash payment system and supersedes any previous agreements and understandings between us relating thereto.

 

 

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© 2006 - 2010 Smart Voucher Limited. All rights reserved.

Blue LabelFSA

Smart Voucher Limited. (of which Ukash is a trading name) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution. This regulation has been passported to all other countries in which Smart Voucher Ltd operates, with approval from the relevant local regulator. Smart Voucher Ltd (trading as Ukash) FSA register number: 447811, Company Number 4202050 registered in England & Wales at 5-7 Tanner Street, London, SE1 3LE, UK.